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Modern solutions for
loyalty programs

PRODUCTS LOYMAX01

Communication
Most companies are investing in multichannel experience today. Omnichannel is the main principle of each interaction with the client. The implementation of this principle allows us to place the client at the center of company attention and create ideal conditions for buying in the most convenient way. In the modern world, customer experience is not limited by any frameworks, and the Loymax system helps to build personal offers through various interaction channels. By selecting target segment the communication module allows to provide communication with the client immediately, connect it to the offer and monitor the response through various channels and offers.
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BI
As a rule, the one who has the best information achieves the greatest success. Loymax BI is a tool that allows you to obtain objective information about the business situation expeditiously. To make informed decisions, it is necessary to transform the work with data in the company and get the most insightful analysis of customer activity, sales and marketing effectiveness. You will always stay informed, notice trends in time and make modifications in the marketing strategy. Loymax BI has more than 40 pre-configured analytical reports and the possibility to produce individual reports. Own methods have been developed and various types of classic client segmentation have been implemented: BCG, RFM analysis, binary segmentation, price sensitivity segmentation, ABCXYZ analysis and predictive analytics of customer behavior.
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CRM
A large number of clients may and must be managed! We have developed our own CRM module designed primarily for interaction with a large flow of retail customers, which is measured in millions. So segmentation and clustering methods of clients becomes a high priority, allowing to build a personalized approach. You get an opportunity to study customer behavior and build further interaction with each of the customers, as well as much more.
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Loyalty
The flexible designer of offers and marketing campaigns in combination with the client segmentation mechanism and goods group formation allows to implement the most sophisticated offers. You will have the opportunity not only to create loyalty programs conditions and marketing offers, but also to establish mutual offers interoperability, manage by priorities of offers operations, providing a processing response to changes in real time. Online analysis of client behavior, purchases history and other actions give the opportunity to create target offers with dynamically changing parameters. For example, parameters depending on the weather, geo-coordinates, the goods purchases amount for a certain period of goods preferences.
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Loymax Сore
The core framework is the system adjustment that begins your business processes management. System management includes: administration, user management, roles distribution among employees with access, setting security limits, audit of all actions within the system.
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Communication
BI
CRM
Loyalty
Loymax Сore

Additional service02

* the list of services is constantly expanding, we introduce advanced technologies of loyalty programs to the market

Mobile app
Loymax company suggests to use a mobile application (white label) for more “close” interaction with your clients. The application rich functionality allows your clients to activate a physical card independently or create an virtual analog, monitor the card balance, purchase history and offers. Currently, the Loymax mobile application supports two main mobile devices operating systems: iOS, Android
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Contact centre
For the clients Loymax provides specialized 24/7 contact centre, which is integrated with the Loymax system. Using this offer you will get rid of the customer requests processing which is associated with the heavy routine. Loymax support has already included in the monthly fee of our contact centre. Contact Centre specialists will be happy to handle all types of customer requests by phone, mail, chat and via the feedback form of your website or application.
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Wallet
In our time, business involves the availability of technological, elegant and stylish tools. Using the electronic card with WALLET application helps to keep loyal customers and interact quickly with new. After instant receipt of the card, the client will be one step closer to you. After all, information about your company is always stored in the phone and is available at the right time. His card is always at hand and will never lose its appearance.
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Web
Especially for the clients of your business a convenient personal account has been developed. The main advantage - Quick start and easy integration. This development optimizes interaction with customers and adds transparency to the communication process.
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Внешние карты
Loymax experts have developed a convenient solution for collaboration with business partners. This solution provides with an opportunity to use discounts by the partner card with minimal integration costs.
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Конструктор мобильных приложений
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Smart communications
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Социальные сети
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Web app
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Чат бот
Chat bot is an account in the messenger, the conversational partner simulating communication using text. Chat bots automate some tasks working according to a given algorithm, controlled by HTTPS requests to the loyalty program API. Such a tool expands the possibilities of communication with the client, it can be a channel for registration and becomes one of the ways to identify the client at the point of sale. It can be used in messengers: Viber, Telegram, VK, Facebook

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Clients03

CASE CLIENTS CARD CUSTOMERS

Журавли

The Zhuravli trading network has been operating in the Bryansk market for more than 20 years and includes more than 50 supermarkets and supermarkets of various formats (Zhuravli supermarkets, Kalita supermarkets, Svenskaya Yarmarka and Koritsa supermarkets and Atlas hypermarket).

Ralf Ringer

The RALF RINGER company is a Russian shoes manufacturer, one of the national market leaders. It has been manufacturing products under its own Ralf Ringer brand and owns a branded stores network for more than 16 years.

  • 18% average check
  • 2000% profit
  • > 146 000 000 unique visitors

Tervolina

The TERVOLIINA company is one of the largest retail chains in Russia. The brand is already 27 years, shoes and accessories retail points of sail have existed since 2001.

  • 18% average check
  • 22% profit
  • > 3000000 unique visitors
  • 2 month integration

BNS

It is one of the largest companies in the Fashion market. BNS Group distributes world brands  fashionable clothes and accessories such as Calvin Klein, Michael Kors, MEXX, Tommy Hilfiger, Polo Ralph Lauren, Karl Lagerfeld and others.

  • 33% average check
  • 20% profit
  • 34565 unique visitors
  • 3 month integration

Слата

The Slata company established in 1996 is one of the leaders in the food business in Eastern Siberia. Slata is the largest food distributor in the Irkutsk Region and the Republic of Buryatia. There are 3 trade formats of the retail network: the Slata supermarket, the KhlebSol grocery discounter and an online store.

  • 18% average check
  • 98% profit
  • > 300000 unique visitors
  • 2 month integration

Петровский

Lama group of companies is the leading retail network in Tomsk, Russia, with 15 years of successful business history. LAMA group develops retail network in three formats: hypermarkets "Food city"-total area of 10 500 m2; supermarkets "Apricot" — total area of 10 000 m2; supermarkets "LAMA" — total area of 4 500 m2.

Аптека Вита

Lama group of companies is the leading retail network in Tomsk, Russia, with 15 years of successful business history. LAMA group develops retail network in three formats: hypermarkets "Food city"-total area of 10 500 m2; supermarkets "Apricot" — total area of 10 000 m2; supermarkets "LAMA" — total area of 4 500 m2.

Спутник

Lama group of companies is the leading retail network in Tomsk, Russia, with 15 years of successful business history. LAMA group develops retail network in three formats: hypermarkets "Food city"-total area of 10 500 m2; supermarkets "Apricot" — total area of 10 000 m2; supermarkets "LAMA" — total area of 4 500 m2.

  • 50% average check
  • 30% profit
  • > 50 000 unique visitors added to the database
  • > 5 000 000 shopping daily
  • Implementation 1 month

Журавли

The Zhuravli trading network has been operating in the Bryansk market for more than 20 years and includes more than 50 supermarkets and supermarkets of various formats (Zhuravli supermarkets, Kalita supermarkets, Svenskaya Yarmarka and Koritsa supermarkets and Atlas hypermarket).

Слата

The Slata company established in 1996 is one of the leaders in the food business in Eastern Siberia. Slata is the largest food distributor in the Irkutsk Region and the Republic of Buryatia. There are 3 trade formats of the retail network: the Slata supermarket, the KhlebSol grocery discounter and an online store.

  • 18% average check
  • 98% profit
  • > 300000 unique visitors
  • 2 month integration

КрасныйЯр

Lama group of companies is the leading retail network in Tomsk, Russia, with 15 years of successful business history. LAMA group develops retail network in three formats: hypermarkets "Food city"-total area of 10 500 m2; supermarkets "Apricot" — total area of 10 000 m2; supermarkets "LAMA" — total area of 4 500 m2.

BNS

It is one of the largest companies in the Fashion market. BNS Group distributes world brands  fashionable clothes and accessories such as Calvin Klein, Michael Kors, MEXX, Tommy Hilfiger, Polo Ralph Lauren, Karl Lagerfeld and others.

  • 33% average check
  • 20% profit
  • 34565 unique visitors
  • 3 month integration

Tervolina

The TERVOLIINA company is one of the largest retail chains in Russia. The brand is already 27 years, shoes and accessories retail points of sail have existed since 2001.

  • 18% average check
  • 22% profit
  • > 3000000 unique visitors
  • 2 month integration

Ralf Ringer

The RALF RINGER company is a Russian shoes manufacturer, one of the national market leaders. It has been manufacturing products under its own Ralf Ringer brand and owns a branded stores network for more than 16 years.

  • 18% average check
  • 2000% profit
  • > 146 000 000 unique visitors

ГК «Лама»

Lama group of companies is the leading retail network in Tomsk, Russia, with 15 years of successful business history. LAMA group develops retail network in three formats: hypermarkets "Food city"-total area of 10 500 m2; supermarkets "Apricot" — total area of 10 000 m2; supermarkets "LAMA" — total area of 4 500 m2.

Tomtel

Lama group of companies is the leading retail network in Tomsk, Russia, with 15 years of successful business history. LAMA group develops retail network in three formats: hypermarkets "Food city"-total area of 10 500 m2; supermarkets "Apricot" — total area of 10 000 m2; supermarkets "LAMA" — total area of 4 500 m2.

Абрикос

Lama group of companies is the leading retail network in Tomsk, Russia, with 15 years of successful business history. LAMA group develops retail network in three formats: hypermarkets "Food city"-total area of 10 500 m2; supermarkets "Apricot" — total area of 10 000 m2; supermarkets "LAMA" — total area of 4 500 m2.

  • 22% profit
  • > 146000 unique customers
  • 25% average check
  • 2 month introduction